Sales Engagement software profile
Reply.io
Reply.io is a multichannel outreach platform covering email, LinkedIn, calls, SMS and semi-automated WhatsApp, with a unified inbox, AI-written sequences and replies, and an AI SDR called Jason. Email Volume starts at $49 per user a month and Multichannel at $89, billed annually, with a 14-day trial. LinkedIn and calling cost extra per account on the email plan.
Pros and cons
Strengths
- Multichannel plan includes email, LinkedIn, calls, SMS and semi-automated WhatsApp
- Unlimited mailboxes on Email Volume
- Jason AI SDR available as a managed AI option from $500 a month
- API, MCP and webhooks for custom workflows
- 14-day free trial with core features
Limitations
- Email Volume caps active contacts at 1,000 a month
- LinkedIn and calling cost extra per account on Email Volume
- Multichannel limits mailboxes to 10
- Prices shown are annual; monthly billing costs more
What is Reply.io?
Reply.io is a multichannel outreach platform. It runs conditional sequences across email, LinkedIn, calls, SMS and WhatsApp (semi-automated), with a unified inbox, meeting scheduler, AI-generated sequences and replies, a B2B contact search, and an AI SDR called Jason. It also offers an API, MCP access, webhooks and integrations.
Who should use Reply.io?
- Sales teams that want every channel in one sequence at a fixed per-user price (Multichannel).
- Email-heavy teams that want unlimited mailboxes and can add LinkedIn or calling per account.
- Teams exploring an AI SDR, through Jason AI.
Reply.io pricing
| Plan | Price, billed annually | Includes |
|---|---|---|
| Email Volume | From $49 per user/month | 1,000 active contacts a month, unlimited mailboxes, unlimited emails, email warmup, 50 live data credits a month. LinkedIn automation $69/month per account and calls and SMS $29/month per account as add-ons. |
| Multichannel | From $89 per user/month | Unlimited active contacts, 10 mailboxes, LinkedIn, calls and SMS, WhatsApp (semi-automation), CSM onboarding, team reports |
| Jason AI SDR | From $500/month | AI-run outbound with real-time contact search, intent signals, AI personalisation and AI-generated responses |
Reply.io offers a 14-day free trial with access to its core features. A promo code for an annual Multichannel discount was advertised during our check.
Ease of use and implementation
SoftPilot has not tested Reply.io hands-on. Compare the per-account cost of adding LinkedIn and calling to Email Volume against Multichannel’s all-inclusive price for your team size.
Reply.io compared with close alternatives
| Tool | Email-only plan | Multichannel plan | AI SDR |
|---|---|---|---|
| Reply.io | From $49/user/mo, annual | From $89/user/mo, annual | Jason AI from $500/mo |
| lemlist | $55/mo yearly | $87/user/mo yearly | Not listed on pricing page |
| Smartlead | Base $32/mo yearly | Email-focused | SmartAgents |
Should you shortlist Reply.io?
Shortlist Reply.io if you want email, LinkedIn, calls, SMS and WhatsApp in one sequence with published pricing, or want to trial an AI SDR.
Look elsewhere if you only send email at high volume and want the lowest entry price (consider Smartlead or Instantly).
Reply.io FAQs
Does Reply.io have a free trial?
Yes, 14 days, with access to core features.
Is LinkedIn automation included?
It is included in Multichannel. On Email Volume it is an add-on at $69 per month per account.
What is Jason AI?
Reply.io’s AI SDR, starting from $500 a month, which searches contacts, uses intent signals and writes personalised messages and responses.
Sources and methodology
This profile is desk research: SoftPilot has not tested this product hands-on. Facts come from the sources below, checked on the dates shown. Prices, plans and limits change often; confirm on the vendor's site before you buy. How we research software.
- Reply.io pricing accessed 20 Oct 2026
- lemlist pricing accessed 20 Oct 2026
- Smartlead pricing accessed 20 Oct 2026
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