Sales Engagement software profile
Outreach
Outreach is an AI revenue platform whose Amplify plans combine pipeline creation, conversation intelligence, live coaching, deal health and, on Amplify Pro, forecasting and territory management. It suits mid-sized and enterprise sales organisations. It is sold per user plus consumption-based AI credits, by quote, with no published prices or free trial.
Pros and cons
Strengths
- One platform for pipeline creation, coaching, deal health and AI agents
- Amplify Pro adds AI forecast projection, scenario planning and territory management
- States no platform fees
- API call allowances and custom objects scale with plan
- Managed services included on Amplify Pro
Limitations
- No published prices; quote only
- AI credits are consumed by usage, which complicates budgeting
- No free trial mentioned
- More platform than small teams or cold-email senders need
What is Outreach?
Outreach describes itself as “the AI Agent Platform for Revenue teams”. Its plans combine pipeline creation and account management with conversation intelligence, live coaching, deal insight, AI agents and, on its top plan, forecasting and territory management. It is sold per user, combined with consumption-based AI credits, and prices are quoted rather than published.
Who should use Outreach?
- Mid-sized and enterprise sales organisations that run structured outreach from CRM data.
- Revenue leaders who want engagement, coaching, deal health and forecasting on one platform.
- Not ideal for founders or agencies sending cold email at volume, who are better served by cold outbound tools with published prices.
Plans and what they include
| Plan | AI credits | Focus and inclusions |
|---|---|---|
| Amplify Essentials | 10,000 | Conversation intelligence, live coaching, deal insight |
| Amplify Core | 25,000 | Pipeline creation and account management; 250,000 API calls, 5 custom objects, Plus support |
| Amplify Plus | 50,000 | Adds advanced agents, AI summaries and deal health alerts; 500,000 API calls, 10 custom objects |
| Amplify Pro | 100,000 | Adds AI forecast projection, scenario planning, territory management, multi-currency and managed services; 1,000,000 API calls, 20 custom objects |
Outreach pricing
Outreach does not publish prices. Its pricing page says pricing is per user and customised to your team’s needs, combines seats with consumption-based AI credits, and states “no platform fees”. Add-ons include data sharing, connectors, additional instances, listener licences and extra credit packs, all without listed prices. No free trial is mentioned.
Buying tip: because AI credits are consumed by usage, ask Outreach to estimate monthly credit use for your team and quote the price of extra credit packs.
Ease of use and implementation
SoftPilot has not tested Outreach hands-on. Its higher plans include more API calls and custom objects, which suggests deeper integration work. Plan CRM sync, sequence governance and AI credit monitoring as part of rollout.
Outreach compared with close alternatives
| Tool | Published prices | Scope |
|---|---|---|
| Outreach | No (per user + AI credits) | Engagement, conversation intelligence, deal health, forecasting (Pro) |
| Salesloft | No | Cadence, conversation intelligence, deals, forecasting, AI agents |
| Reply.io | Yes, from $49/user/mo annual | Multichannel outbound and AI SDR |
Should you shortlist Outreach?
Shortlist Outreach if you run a larger sales organisation and want sequences, coaching, deal health and AI agents in one platform.
Look elsewhere if you need published pricing or mainly send cold email at volume (consider Instantly, Smartlead or Reply.io).
Outreach FAQs
How much does Outreach cost?
Outreach does not publish prices. It quotes per user, combined with consumption-based AI credits, and says there are no platform fees.
Does Outreach have a free trial?
No free trial is mentioned on the pricing page.
Which Outreach plan includes forecasting?
Amplify Pro adds AI forecast projection, scenario planning and territory management.
Sources and methodology
This profile is desk research: SoftPilot has not tested this product hands-on. Facts come from the sources below, checked on the dates shown. Prices, plans and limits change often; confirm on the vendor's site before you buy. How we research software.
- Outreach pricing accessed 20 Oct 2026
- Salesloft pricing accessed 20 Oct 2026
- Reply.io pricing accessed 20 Oct 2026
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