Marketing Automation software profile
Mailchimp
Mailchimp is an email marketing and automation platform with Free, Essentials, Standard and Premium plans priced by contact count, with sends capped at 10x to 15x contacts a month. The free plan covers 250 contacts but excludes automation flows. Its pricing page showed regional prices for our location, so USD list prices are not verified here.
Pros and cons
Strengths
- Free plan for up to 250 contacts
- Standard and Premium include up to 200 automation flows
- Standard includes 5 seats; Premium unlimited seats and audiences
- Promotional 50% off for the first 12 months
- 15% discount for nonprofits
Limitations
- Free plan excludes automation flows and caps sends at 500 a month
- Overages are billed automatically when limits are exceeded
- Post-promotion and USD list prices were not shown during our check
- Send limits are tied to contact count (10x to 15x)
What is Mailchimp?
Mailchimp is an email marketing and automation platform with four plans: Free, Essentials, Standard and Premium. Plans are priced by contact count and limit monthly email sends as a multiple of contacts. Automation flows, generative AI features and enhanced automations are on the higher plans.
Who should use Mailchimp?
- Small businesses and creators sending newsletters, starting on the free plan.
- Growing teams who need flows, segmentation and several seats on Standard.
- Not ideal for anyone who needs automation on a free plan, since free excludes automation flows.
Plans and limits
| Plan | Monthly email sends | Seats and audiences | Automation |
|---|---|---|---|
| Free | Up to 500 a month or 250 a day; 250 contacts | 1 seat, 1 audience | Flows not included |
| Essentials | 10× contacts | 3 seats, 3 audiences | Limited |
| Standard | 12× contacts | 5 seats, 5 audiences | Up to 200 flows |
| Premium | 15× contacts | Unlimited seats and audiences | Up to 200 flows, dedicated onboarding specialist |
Mailchimp pricing
Mailchimp prices by contact band, from 0–500 contacts up to 1,000,000+. On 20 Oct 2026 it offered 50% off for 12 months on Essentials, Standard and Premium, even if you switch between them, and a 15% discount for nonprofits. Overages are billed automatically if you exceed contact or send limits. A one-month free trial of Premium is available to qualified new customers through sales.
Prices not verified in USD: Mailchimp’s pricing page showed regional prices for our location rather than US list prices, and the post-promotion price was not displayed. Check the page for your country and contact count, and note the price after the 12-month discount.
Ease of use and implementation
SoftPilot has not tested Mailchimp hands-on. Because sends are capped as a multiple of contacts, frequent senders should check that 10×, 12× or 15× covers their schedule before choosing a plan.
Mailchimp compared with close alternatives
| Tool | Free plan | Automation on free | Priced by |
|---|---|---|---|
| Mailchimp | 250 contacts, 500 emails/month | No | Contacts |
| Brevo | 300 emails/day | Not verified | Email volume |
| Klaviyo | 250 profiles, 500 emails/month | Not verified | Active profiles |
Should you shortlist Mailchimp?
Shortlist Mailchimp if you want a familiar newsletter tool with a free start and room to add flows and seats on Standard.
Look elsewhere if you need automation on a free or very cheap plan (consider Brevo or ActiveCampaign), or ecommerce-first features (consider Klaviyo).
Mailchimp FAQs
What are Mailchimp’s free plan limits?
250 contacts, up to 500 emails a month or 250 a day, one seat and one audience. Automation flows are not included, and email support lasts 30 days.
Which Mailchimp plan includes automation flows?
Standard and Premium list up to 200 flows.
What happens if I exceed my limits?
Mailchimp bills overages automatically if you exceed contact or send limits; campaigns are not stopped if overages are paid on time.
Sources and methodology
This profile is desk research: SoftPilot has not tested this product hands-on. Facts come from the sources below, checked on the dates shown. Prices, plans and limits change often; confirm on the vendor's site before you buy. How we research software.
- Mailchimp marketing pricing accessed 20 Oct 2026
- Brevo pricing accessed 20 Oct 2026
- Klaviyo pricing accessed 20 Oct 2026
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