Marketing Automation software profile
HubSpot Marketing Hub
HubSpot Marketing Hub is HubSpot's marketing automation product, running on the same CRM as its sales and service tools. It has a free tier for up to two users and a Starter tier from $7 per seat (promotional; $20 regular), while Professional starts at $800 a month with 2,000 marketing contacts and a required $3,000 onboarding fee. Costs grow with marketing contacts.
Pros and cons
Strengths
- Shares one CRM with HubSpot sales and service tools
- Free tier for up to 2 users and a low-cost Starter tier
- Non-marketing contacts stored free up to 15 million
- Professional includes 3 Core Seats and 3,000 HubSpot Credits
- Starter needs no onboarding purchase
Limitations
- Required onboarding: $3,000 (Professional) and $7,000 (Enterprise)
- Cost grows with marketing contacts
- Large jump from Starter to Professional ($800+ a month)
- Starter's low price is a limited-time offer for new customers
What is HubSpot Marketing Hub?
Marketing Hub is HubSpot’s marketing product: email, automation, forms, landing pages, segmentation, campaign reporting and, on higher tiers, omni-channel campaigns. It runs on the same CRM database as HubSpot’s sales and service tools, so marketing activity sits on the same contact record sales teams use. For the CRM and Sales Hub, see our HubSpot CRM profile.
Who should use Marketing Hub?
- B2B marketing teams handing leads to a sales team that also uses HubSpot.
- Small businesses starting on the free or Starter tier who expect to grow into a full CRM.
- Not ideal for large lists on a tight budget, because higher tiers are priced by marketing contacts.
Marketing Hub pricing
HubSpot Marketing Hub has a free tier, Starter from $7 per seat per month (promotional; regular $20), Professional from $800 a month and Enterprise from $3,600 a month. Professional and Enterprise add a required one-time onboarding fee.
| Tier | Listed price | Included | One-time onboarding |
|---|---|---|---|
| Free | $0 | Up to 2 users | None |
| Starter | From $7/seat/month (regular $20) | 1,000 marketing contacts, 500 HubSpot Credits | None required |
| Professional | From $800/month (regular $890) | 3 Core Seats, 2,000 marketing contacts, 3,000 credits; extra Core Seats from $45/month | $3,000 (required) |
| Enterprise | From $3,600/month | 5 Core Seats, 10,000 marketing contacts, 5,000 credits; extra Core Seats from $75/month | $7,000 (required) |
How contact pricing works: you choose which contacts are “marketing contacts” (those you email or advertise to). Non-marketing contacts can be stored in the CRM free, up to 15 million, but cannot receive marketing emails or ads.
Ease of use and implementation
SoftPilot has not tested Marketing Hub hands-on. On Professional and Enterprise, onboarding is charged automatically. On Starter, HubSpot says onboarding is not required but inbound consulting is available for a fee. Decide your marketing-contact rules before importing data, since they drive cost.
Marketing Hub compared with close alternatives
| Tool | Free plan | Entry paid price | Built-in CRM |
|---|---|---|---|
| HubSpot Marketing Hub | Yes | From $7/seat/mo (promo) | Yes, shared HubSpot CRM |
| ActiveCampaign | No | $15/mo yearly, 1,000 contacts | Enhanced CRM optional on Plus |
| Marketo Engage | No | Quote | Native integration with Salesforce, Dynamics, Veeva |
Should you shortlist Marketing Hub?
Shortlist Marketing Hub if marketing and sales should share one CRM and you want to start free and grow into a full platform.
Look elsewhere if you have a large list and limited budget (consider Brevo or ActiveCampaign), or you are an ecommerce brand focused on email and SMS (consider Klaviyo).
Marketing Hub FAQs
What are marketing contacts?
Contacts you mark as eligible for marketing emails and ads. Pricing on paid tiers is based on them; non-marketing contacts are stored free up to 15 million.
Is onboarding mandatory?
For Professional ($3,000) and Enterprise ($7,000), yes. Starter does not require onboarding.
Is Marketing Hub the same as HubSpot CRM?
No. Marketing Hub is one product on HubSpot’s CRM platform. See our HubSpot CRM profile for the CRM and Sales Hub.
Sources and methodology
This profile is desk research: SoftPilot has not tested this product hands-on. Facts come from the sources below, checked on the dates shown. Prices, plans and limits change often; confirm on the vendor's site before you buy. How we research software.
- HubSpot Marketing Hub pricing accessed 20 Oct 2026
- ActiveCampaign pricing accessed 20 Oct 2026
- Adobe Marketo Engage pricing accessed 20 Oct 2026
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